Terms of website Use

In accessing and using this website, you acknowledge that you have read, understood and agree to be bound by the following terms and conditions.

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Booking Terms and Conditions

Deposit Policy:

Deposit will be taken 30 days prior to arrival date. A $200 deposit will be taken if the booking is for the low season and a $500 deposit will be taken if the booking is during Mid/High seasons. The remainder of the booking is to be paid on arrival.

Mid & High Seasons Dates:  2024/25

  •   6 Septemer 24-30 September 24 (Springr School Holidays)
  •   13 December 24- 21 December 24 (Summer Holidays)
  •   22 December 24 -9 January 25 (Xmas Holidays)
  •   19 January 25 - 29 January 25 (Summer Holidays)

Mid & High Seasons Dates:  2025

  • TBA

If you are unsure if you have made your booking during Low, Mid, or High Season, please email us.
If a deposit payment is unable to be processed from your card, we will email you as we cannot hold a booking without a deposit.
In the case that the booking is a 'no-show' 100% of the booking price will be taken.

Cancellation Policy:

If your booking is cancelled a full refund of the deposit will be made if 30-days’ notice is given. All cancellations will incur a $50 administration fee.

Cancellations inside the 30-days' notice period will forfeit the deposit paid unless the apartment is re-let for the same period and price. If accommodation is re-let the deposit will be refunded less a $50.00 administration fee.

If you are paying the balance of your reservation on check-in, card payments must be processed with your PIN number.
Once the guest is checked in and has stayed any amount of nights from their confirmed booking and the guest departs earlier than the date of confirmed check out, there is no refund made.

Please note, this complex is a Non-Smoking/Vaping complex which include the units, balconies and common areas. The Body Corp has supplied smoking areas.

Strictly NO GLASS allowed in the pool area!

This resort has a strict 'No Party Policy' and 'No Schoolies Policy'.

Photo ID and Car Registration are required upon check-in.  During the Australia day weekend, Schoolies week, and Large sporting events we require an AUD $500 credit card pre-authorization upon check in to cover any incidental charges. The hold for American Express users drops within 7 business days after departure, for Visa card users the pre-authorization drops within 7-14 business days after departure, and for MasterCard users the pre-authorization drops within 30 business days after departure.